Returns and exchanges

Are returns free?

France:

The returns are free in Metropolitan France. 
Europe and International:

Europe and International customers are responsible for the return shipping.


What is the return policy?

We offer a 30 days return and exchange policy. This allows you to return anything you have bought from us within 30 days of the delivery date, for either an exchange or a refund.

Refund conditions

- Your purchase was delivered less than 30 days ago
- Your items are unworn, unwashed and undamaged
- Your items still have their hangtags attached


Exchanges or refund

A faulty item? Not your size? You can send it back. You will get the choice between an exchange or a refund.


Wrong item sent

Did you receive the wrong article? Don't worry, we will fix that as quickly as possible. Please contact the customer service at contact@forgottentribes.fr


How do I return an article?

Please contact us at contact@forgottentribes.fr , we will provide you the information you need to return your items. Please provide the order number and the reason for the return.