FAQ

Where are you based?
We are based in France (In a nice region called Brittany).

Do you ship Worldwide?
We deliver all over Europe. See more by following this link

Where can I read reviews about your company?
Etrusted (stand alone platform)
Facebook
Our reviews page

What is your return policy?
We have a 30 days return policy
Please refer to this page : https://www.forgottentribes.fr/en/pages/retours-et-echanges

Where's my parcel?
You can track your package at any time through your account or the link provided in your email.

I returned it. How long does it take to return it?
Once we receive your return, the item is usually refunded within 48 hours. You will receive an email stating the refund status. Thank you for allowing the bank two or three days to deal with it.

Do you wholesale?
Not at the moment. We are sorry about that.

Do you ship to the UK?
No we don't. If you live in the UK, please visit www.forgotentribes.com